Revolutionize Your Customer Support with AI

Cognitium's advanced Control Panel empowers your business to deliver exceptional customer service. Our intelligent chatbots are designed to understand context, learn from every interaction, and operate seamlessly around the clock, ensuring your customers receive timely and accurate support whenever they need it.

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A customer service AI system that uses context-aware chatbots to provide constant, adaptive support.

Could you explain what your chat management system offers?

Our comprehensive chat management system provides real-time monitoring, detailed chat history, and message analysis tools. You can track all interactions, manage sessions efficiently, and utilize our feedback system for continuous improvement. The system includes robust knowledge base management with Q&A database functionality, content organization tools, and version control.

What about security and integration features?

Security is a top priority. We offer comprehensive security features including user authentication, two-factor authentication, API key management, detailed access logs, and role-based access controls. For integration, we provide a customizable chat widget, API integration options, multi-domain support, and flexible styling options. All of these can be seamlessly integrated into your existing website.

How about analytics and resource management?

Our analytics suite provides comprehensive insights with usage statistics, performance analytics, user engagement metrics, and custom reports. For resource management, we offer detailed usage monitoring, resource limits tracking, system performance analysis, and storage management tools. The package management system allows you to optimize resource allocation and includes flexible upgrade options to scale with your needs.

What debugging and search capabilities are available?

Our debugging toolkit includes comprehensive error logging, a debug console, test environment, and performance monitoring tools. For search capabilities, we offer customizable search configurations, efficient content indexing, pattern matching, and relevance optimization features. All these are supported by detailed search analytics to help you fine-tune your system's performance.

Powerful Features

Enterprise-grade tools for exceptional customer support

Advanced Analytics

Track user engagement, voting statistics, and chat performance with our comprehensive dashboard. Analyze domain distribution, peak hours, and common query patterns.

Web Data Collection

Automated website scraping with real-time progress monitoring, cost estimation, and comprehensive content analysis for building knowledge bases.

Support Ticket System

Comprehensive ticket management with priority levels, SLA tracking, file attachments, and color-coded status indicators for efficient support operations.

Q&A Management

Create and manage searchable knowledge base entries directly from chat conversations. Edit, organize, and track Q&A usage with built-in analytics.

Enhanced Security

Robust security features including two-factor authentication, comprehensive logging, and detailed billing management for enterprise protection.

Real-Time Monitoring

Monitor system operations with live progress tracking, resource usage analytics, and detailed process logs for complete operational visibility.

Cognitium Control Panel

Advanced AI-powered tools for data collection, analytics, and enterprise-grade support operations

Easy Integration

Get up and running in minutes with our simple integration process

Sign Up

Create your account and receive your unique API credentials to access our Cognitium Control Panel.

Add Script

Copy and paste our provided script into your website's code to integrate the AI chatbot seamlessly.

Go Live

Start engaging with your customers instantly and monitor interactions through the Cognitium Control Panel.

Data Collection & Live Progress

UI Example – No interactive functionality.

Obtain Data

What's a Sitemap? (Learn More)

Obtaining data from: https://cognitium.co.uk/sitemap.xml

Live Progress

100%
Data collection completed.
Execution Time: 3.04 seconds
Processing Speed: 15.13 pages/second
Data collection started.
Scraping completed successfully.
Importing data...
Data imported successfully!

Custom Q&A Management

Make your chat system smarter by adding your own questions and answers. These custom Q&As get priority ranking when your chat processes customer questions, ensuring visitors receive the most relevant and accurate answers about your business - straight from you.

Manage Your Q&As

Manage Your Q&As

Below are some sample Q&As to show you how the page looks.

How does my website handle customer data?

Your website should clearly explain how customer data is collected, used, and protected. This helps build trust and ensures you meet relevant data privacy regulations.

Visit Link
Added on March 14, 2025

How can customers contact support?

Customers can reach out by submitting a request through your website’s contact form. Once received, our team will review the inquiry and respond promptly.

Visit Contact Form
Added on March 14, 2025

What services does our business offer?

Our business provides a range of solutions tailored to your needs, including professional consulting, digital marketing, and custom web development. This Q&A serves as a starting point to showcase our offerings.

Visit Services
Added on March 14, 2025

Cognitium Platform Features

Comprehensive tools for data collection, analysis, and support

Data Collection

  • Real-time scraping progress monitoring
  • Automated website data collection
  • Live status updates and error reporting
  • Cost estimation and breakdown

Analytics Dashboard

  • Comprehensive voting statistics
  • Domain distribution analysis
  • Hourly and daily query tracking
  • Browser usage insights

Chat Management

  • Session-based conversation grouping
  • Advanced search functionality
  • Upvote/downvote filtering
  • Timestamp and session tracking

Knowledge Base

  • Q&A creation from chat sessions
  • Link management system
  • Content search capabilities
  • Usage tracking and limits

Support Center

  • Priority-based ticket management
  • File attachment support
  • Color-coded status tracking
  • SLA monitoring system

Security Features

  • Two-factor authentication
  • Secure payment processing
  • Comprehensive process logging
  • Access tracking and control

Resource Tracking

  • Monthly usage monitoring
  • Resource consumption metrics
  • Performance analytics
  • System health tracking

Account & Billing

  • Transparent subscription management
  • Detailed payment history
  • Package customization
  • Usage-based billing

System Configuration

  • Custom prompt configuration
  • System message handling
  • Contact information management
  • Interface customization
Footer Example

Ready to Transform Your Customer Support?

Join us using Cognitium

Chat Analysis Resource Tracker